Privacy Policy

At MyTestExam, we take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it – in simple words.

1. What Data We Collect

• Your name, email, phone number (when you sign up).
• Your test scores and performance (to show your progress).
• Technical info like IP address, device type, browser (to improve our platform).
• Payment details (processed securely by third-party gateways; we don't store card numbers).

2. How We Use Your Data

• To create your account and provide mock tests.
• To analyse your performance and give personalised recommendations.
• To send you exam updates and offers (you can opt out anytime).
• To keep our platform secure and improve our services.

3. Sharing Your Data

We never sell your data. We only share it when:

• You give us permission (e.g., linking with a coaching institute).
• We need to work with trusted partners (payment gateways, hosting providers) – they follow strict data rules.
• Law requires us to (court order, government request).

4. Your Rights (Under Indian Law)

You can:

• Ask us what data we have about you.
• Correct any wrong information.
• Request us to delete your data (account deletion).
• Withdraw your consent at any time.
• Nominate someone to act on your behalf.

To do any of these, email us at contact@mytestexam.com.

5. Data Security & Retention

We use encryption (TLS, AES‑256) and secure servers to protect your data. We keep your data only as long as your account is active or as required by law. After that, we delete it securely.

6. Cookies

We use cookies to remember your login and improve site performance. You can disable cookies in your browser, but some features may not work.

7. Children's Privacy

Our platform is for users 18 years and above. If you are under 18, you need parental permission. We do not knowingly collect data from minors.

8. Grievance Officer

If you have any privacy concerns, contact our Grievance Officer:

9. Changes to This Policy

We may update this policy occasionally. We will notify you by email or a notice on our website if there are major changes.

10. Contact Us

For any questions, email us at contact@mytestexam.com.